Used Couch Exchanges

We offer exchanges on used couches only, within 3 days of delivery.

Here’s how it works:

• You can exchange for any other couch available in our inventory.
• If the new couch costs more, you pay the difference.
• If it costs less, we refund you the difference.

Our Quality Promise

• We do not offer traditional warranties. However, standing behind what we sell is important to us. Our reputation in the community matters, and so does your experience.
• If an issue comes from our side — whether it’s a used piece or a new arrival — we will make it right. Missing cushions, incorrect items, or something we overlooked during inspection? We take responsibility and will resolve it.
• At the same time, we ask buyers to do their
• With each exchange, there is a $100 restocking fee.
• Additionally, any past delivery fees are non-refundable, and a new delivery fee will be charged if delivery of the new couch is needed.

Deposits

• Deposits for the purpose of holding a couch are refundable within 24 hours.
• After 24hrs, they are non-refundable — no exceptions.

If you have any questions about sizing, color, layout, or anything else before buying, reach out to us. We’re happy to help so you can move forward feeling confident and excited about your new couch.